This guide is the first of its kind to inform the modern architect or designer of the murky world of complaints, claims, legal liability, and insurance.
Professional indemnity (PI) insurance is a statutory and professional obligation. It provides every RIBA Member involved in design, the essential protection for their business and their reputation. It also ensures that your clients and the eventual owner, occupier or user of the building can expect the protection of a remedy if they are advised to make a claim against you.
The guide explains to RIBA Members what to consider when purchasing cover that should meet both our code of conduct as well as your business needs and ensure you are fully protected should a complaint or claim arise. It includes:
- understanding the features of a policy
- how to compare competing policies and quotations
- how to complete an application or proposal form for insurance
- understanding contractual relationships
- the process of protecting your practice and thereby protecting your clients through appropriate PI insurance
- what to do when the inevitable crisis occurs
- the dangers of denial
- how to recognise circumstances which might give rise to a claim
- the principles underlying insurance and how it works in practice
- a glossary of insurance terminology
